Air Source Heat Pump Servicing & Maintenance

Air source heat pumps are long-term investments, systems that should deliver efficient heating and cooling for 20+ years. But that longevity depends entirely on proper maintenance. Neglect annual servicing and you’ll face declining performance, higher energy bills and potentially expensive failures.

Our heat pump service includes inspecting electrical connections, cleaning or strainers and magnetic filters, clearing condensate drainage, examining the outdoor unit for debris or damage and confirming the system operates efficiently across its full range.

We also inspect critical components that commonly cause issues. Expansion vessel failures can create hot water pressure problems affecting system performance. Blocked or dirty filters and line strainers restrict flow, causing running issues or in some cases stopping the system completely. Some manufacturers require systems to be filled with antifreeze (glycol)—if this is low or hasn’t been done correctly, it can cause serious running issues or void your warranty entirely.

Regular servicing is typically a warranty requirement. Most manufacturers insist on annual professional maintenance by qualified engineers. Our service records provide the documentation you need if warranty claims ever arise.

For heat pumps, seasonal checks matter. We recommend servicing before winter when your system will work hardest. A pre-season inspection ensures everything operates reliably when you need consistent heating, rather than discovering problems during the coldest week of January.

We service all major heat pump brands and keep detailed records of every visit. You’ll receive a comprehensive report highlighting any issues found, work completed and recommendations for optimal operation. It’s professional service from engineers who understand these systems inside out, priced fairly for the expertise delivered.

We also offer professional power flushing services for air source heat pumps, ensuring optimal efficiency and prolonging the lifespan of your system. Our experienced team uses specialised equipment to thoroughly clean and maintain your heat pump, helping to prevent issues and maximise flowrate. It is recommended that your system is power flushed every 5–6 years to prevent the build up of debris and sludge, ensuring efficient operation and reliable performance.